Installation Messages for Windows Vista, Windows 7, and Windows 8

Sometimes Windows cannot register a file if it is in use during the installation and gives your a 'registration' error - here's how to fix that.

 

If you get a message, such as 'unable to register' a file, it is probably because Windows does not show that you have the proper 'permissions' to register that file automatically during installation or the file was in use by another program. The solution is to run the program as 'administrator':

 

1. Go to the Tenant File shortcut icon (that starts the program).

 

2. Right-click on the shortcut, and choose 'Run as Administrator', then click 'allow'.

 

3. When in the Tenant File program, browse to the same spot where you got the error, and it should now be ok. Note: if there is more than one file not registered, you may have to do this more than once. Once all files are properly registered, you should be able to open the program normally by double-clicking on the shortcut icon for the Tenant File.

 

If you want to always run as administrator, you can do this:
1. Go to the Tenant File shortcut icon (that starts the program).
2. Right-click on the shortcut, and choose 'Properties'.
3. Click on the 'Capability' tab.
4. Under 'Privilege Level', put a check mark next to 'Run this program as an administrator'.

Note: this will ask you to 'allow' each time you enter the program.

Click here to contact Tenant File Customer Service